Data Protection

Data Protection
Address:
Inn-Bike GmbH
Kinkstraße 21
A 6330 Kufstein

Websites:
www.inn-bike.at
www.e-bikes4you.com
www.bike.tirol

Firmenbuchnummer: FN 489438 m
UID: ATU73471218

Liability for content
All our content was created with great care, we are however not able to guarantee it’s correctness, completeness and timeliness. As a service provider, we are responsible for our own content in accordance with general law § 7 Abs.1 TMG. We as service providers are not required to monitor transferred or stored third-party information or continuously check this information for circumstances indicating illegal activity according to §§ 8 to 10 TMG. Our obligation to remove or block information according to general law remains unaffected, liability in this respect is only applicable once we become aware of specific infringements. Once aware of an infringement, we will immediately remove such content.

Liability for links
Our pages contain links to external third party websites which we are unable to influence and we therefore can’t assume liability for their content. Providers and operators are responsible for the content on their respective pages. All linked pages are checked for possible legal violations at the time of linking and no illegal content was present, we are however not able to continuously check all linked content without specific indications of infringement. Once made aware of legal violations, we will immediately remove all applicable links.

Copyright
Any content and material created by the site operator is subject to Austrian copyright law. Copying, processing, distribution and any kind of exploitation outside the limits of copyright require written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. For any content on this site that was not created by the operator, third party copyright is respected and all content is marked as such. If you become aware of copyright infringement despite our best efforts, please get in touch. Once made aware, we will immediately remove content that is in violation with the law.

Data protection
We appreciate your interest in our website and protecting your privacy is important to us, please see below for detailed information on how we handle your personal data. You can use our website without providing any personal details. When we request personal data such as your name, address or email address, you can supply this on a voluntary basis wherever possible. Your data will never be shared with third parties unless specifically allowed by you. Our contact details made public as part of copyright regulations shall not be used by third parties to send unsolicited advertisements and informational material. We reserve the right to legally pursue the unsolicited sending of advertisements such as spam e-mails.

Saving of access data in Server-Logfiles
You are able to use our website without submitting personal information. All access data is saved in so-called server log files, this includes for example the name of the requested file, the date and time of the request, the amount of data transferred and the requesting provider. This data is used to ensure efficient operation of our site and helps improve our page, it does not allow us to draw any conclusions about you. Data collection and use for contract processing and opening of customer accounts. We collect data that is voluntarily submitted either as part of your order, by contacting us (e.g. via contact form or e-mail) or when opening a customer account, please see respective forms for information on which data is collected. Data you provide is used for contract processing and to respond to your requests. , Unless you specifically agreed to further use of your data, your data will be blocked from further use and deleted after the expiration of tax and commercial storage periods once we complete your order or if you delete your customer account. We are also permitted by law to reserve the right to additional data use, please see below for additional information. You are able to delete your customer account at any time, either through a message via the contact below or through a functionality in your customer account.

Data transfer for contract fulfillment
In order to fulfill your order, we will pass relevant data to the shipping company commissioned to deliver your goods insofar as this is necessary. In order to process payments, we will pass necessary data to the credit institution commissioned with the payment and, if applicable, our payment service providers or to the payment service selected by you in the ordering process.

Data usage when signing up for e-mail newsletter
When you subscribe to our newsletter, we require an email address as well as information that allows us to verify you as the owner of the email address and gather your consent to receiving the newsletter. To ensure your consent, we use the Double-Opt-in method. As part of this, potential recipients are sent an email in which they can legally confirm their consent to receiving newsletters. We will only add your email address to our newsletter list once confirmed using Double-Opt-in. Your data will only be used to send requested information and offers.
We use Newsletter2Go as our newsletter software and your data will be transferred to Newsletter2Go GmbH. Newsletter2Go are not permitted to sell your data or use it for any purposes other than sending our newsletters. Newsletter2Go is a German, certified company which was chosen based on data protection requirements and the German Bundesdatenschutzgesetz. You can find additional information on: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
You can unsubscribe from the newsletter at any time by sending a message to the contact mentioned below or via a link provided in the newsletter. All data protection measures are subject to technical updates, so please make sure you stay informed and check our data protection policy at regular intervals.

Data usage for e-mail advertising without newsletter registration and your right to object
If we receive your e-mail address in connection with the sale of a product or as part of providing a service and you have not explicitly objected, we reserve the right to send you regular offers from our product range that are similar to the ones already purchased. You may object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising e-mail, this will not incur any charges other than transmission costs.

Contact/ online live chat using Smartsupp
The website e-bikes4you.com uses the chat plug in Smartsupp supplied by Smartsupp, Milady Horakove 13, 602 00 Brno, Czech Republic. You can use Smartsupp to get in touch with our team. The Smartsupp plug in stores data such as browser information, viewed content and conversations anonymously when our website is viewed and when information is exchanged between a user and our team. In order to do this, the plugin uses “session” cookies which are deleted at the end of the browser session, i.e. when the website is closed. These cookies do not contain any personal data and all data is encrypted and saved on EU servers. The saving of data is based on Art. 6 Abs. 1 lit. a and f DSGVO. Users can use this service voluntarily in order to get in touch with the operator of the site. Anonymous analysis of user behavior is used in order to optimize offers and advertisement.
If you do not want Smartsup to collect your data, please do not use the chat functionality on the website or install an add-on that blocks plug-ins. Smartsupp is transparent with its use of data as per DSGVO and all information can be found here: https://www.smartsupp.com/de/privacy.

Use of Google Analytics for web analysis
This website uses Google Analytics, a web analytics service provided by Google, Inc. (www.google.com). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow the analysis of your use of our website. Information collected concerning your use is usually transferred to a Google server in the USA and stored there. When IP anonymisation is activated, your IP address is abbreviated by Google and kept within member states of the European Union or in other EEA states. Only in exceptional circumstances will the full IP address be transferred to a Google server in the USA and abbreviated there. Google will use this information to evaluate your use of our website on our behalf. They compile reports on website activity and provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly, however please be aware that this might impact the functionality of our website.
Alternatively, you can prevent Google from collecting and processing all data related to your use of the website (including your IP address), as well as the processing of this data, by installing the browser plug-in available at the following website: http://tools.google.com/dlpage/gaoptout?hl=en

Microsoft Clarity
We use Microsoft Clarity to better understand user requirements and to improve our website. Using Clarity, we gain a better understanding of user experience(e.g. how much time is spent on a certain page, which links are clicked and which products are popular etc) and this helps us improve our website based on customer preferences. Clarity uses cookies and other technologies to gather information on user behavior and their devices (such as IP address used, screen size, device type (unique device identifiers), browser, location (country) and language). Clarity saves this information in user profiles that identify users using pseudonyms;, neither we nor Clarity use this information to identify specific users and this data will never corroborated with other sources.
Microsoft Clarity conforms with DSGVO and is safe for users. Please see their data protection document for more information on how your data can be used: https://privacy.microsoft.com/en-us/privacystatement
Review by Trusted Shops
If you have given your explicit consent during or after ordering (by clicking the corresponding checkbox or by clicking the "Rate Later" button), we will submit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de). They will then contact you with a reminder to submit feedback. Consent can be revoked at any time by contacting us as described below or directly through Trusted Shops.

Right to information and contact
You are able to request information on data we store about you and, if necessary, request a correction, blocking or deleting of this data free of charge. If you have questions concerning the collection, processing and use of your personal data or would like to request information on, correction, blocking or deletion of your data, revoke consent or object to specific data use, please contact us directly via the contact details in our imprint.
We use data you provide to fulfill and process your order and if necessary we will pass your data to the shipping company commissioned with delivery. In order to process payments, we will pass on necessary payment data to the credit institution commissioned with payment and, if applicable, payment service providers commissioned by us or to the payment service selected by you in the ordering process.
Data protection is provided free of charge with Trusted Shops Rechtstexter in cooperation with Wildebeuger Solmecke Rechtsanwälte.
Sources for pictures and graphics: